After uploading content, either via Athena or the FTP, you can check whether it ingested successfully using the Ingestion History section of the Athena Console. 

  1. Log into your Athena account here using the username and password your liaison provided. If you don't have a username and password, please contact help@inscribedigital.com 

  2. Once logged in, you'll be taken to the Products Catalog page. Navigate to the Ingestion History section using the menu on the left side of the page. 

  3. The Ingestion History is organized by Publisher and the method for upload, either FTP or Athena Console. Each ingestion is broken into packages named by the date it was uploaded and a process number. For example, 20190203.1 would be the first package (.1) uploaded on 02/03/2019. The process number will increase sequentially if multiple packages are uploaded on the same day (20190203.2, 20190203.3, etc.) 

  4. Select the Publisher drop down to filter by Imprint and the Date Range to either expand or narrow down the results.


  5. To check ingestion, select the Publisher Group and Method you used to upload the files (Ex. Publisher Name > Console). Then click through the batches with the corresponding date you uploaded your files. To see the file names, hit the arrow next to the status,'Completed' or 'Failed,' on the right. This will un-collapse the package. 


  6. If the package has the status Completed, this means your files ingested successfully! If the package has the status, Failed, this means one, or all, of your files failed to Ingest. 

  7. If your file(s) failed to ingest, you'll receive a Failed Ingestion report via email the following day. However, you can also see why your files failed by selecting the file and navigating to the Event Log. 


  8. From the Event Log, you can click through the errors and a pop up will appear with the reason for failure. If you have any questions on these failures, please don't hesitate to reach out to help@inscribedigital.com